SAT TOUR ("we", "us", or "our") is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 and applicable regulations.
1. Information We Collect
- Name and contact details (phone number, email) for booking and payment processing
- KakaoTalk ID or WhatsApp number (optional)
- Booking details including tour date, number of passengers, and pickup location
- Payment information (processed via Stripe; we do not store card details directly)
- Automatically collected data such as IP address and browser information when visiting our website
2. How We Use Your Information
- Confirming tour bookings and providing itinerary information
- Processing payments and refunds
- Responding to customer inquiries and improving our services
- Fulfilling legal obligations and resolving disputes
3. Information Sharing
- Payment processing: Stripe (PCI DSS compliant)
- Email delivery: For booking confirmations and notifications
- Legal requirements: When required by court order or government authority
- We do not sell or share your personal information with third parties for marketing purposes.
4. Data Security
- All payments are processed through Stripe's encrypted security system.
- Personal information is stored on secure servers and accessible only to authorised staff.
- Unnecessary personal information is deleted within a reasonable period after booking completion.
5. Your Rights
- You may request access to, correction of, or deletion of your personal information.
- You may opt out of marketing communications at any time.
- Please contact us at info@sattour.com.au for any requests.
Contact Us
For privacy-related inquiries, please contact us: